Support
How can we help?
A real person answers. Email daniel.baker@clarity-performance.com and we reply within one business day.
How do I put the app on my phone?
On iPhone, open the app in Safari, tap Share, then Add to Home Screen. On Android, tap Install when Chrome offers it. App Store and Google Play versions are coming.
I lost a workout I was logging.
Workouts in progress are backed up to your account as you log, so opening the app on any phone should show Resume on Today. If it doesn't, email us with the day and what you did and we'll put it back.
How do I download my data?
In the app: Settings, Your data. You can download every set as a spreadsheet, or everything as a file.
How do I delete my account?
In the app: Settings, Account, Delete my account. It deletes your workouts, photos, posts, messages and account for good, and cancels any subscription.
Billing and the beta
The app is free while we're in beta, with no card. One-to-one coaching is booked through a free consult. To change or cancel a paid plan, use Settings, Plan & billing, or email us.
Someone is bothering me, or I saw something that shouldn't be there.
Press and hold the message, or open the post's menu, and tap Report. You can also block anyone from their profile. We review every report within 24 hours.
Also: Privacy policy · Terms of use