Privacy Policy

Your account

• Your name, email address, and a username you choose. Your sign-in is handled by Clerk; we never see or store your password.
• Your date of birth, asked once for everyone, so the app can apply its age rules.
• Optional profile details: a photo, a display name and a one-line bio.
• Your settings: units, who can see your workouts, whether your account is private, Open Gym, read receipts, the weekly league, notifications.
• When you accepted our terms and which version.

Health and readiness information

This is the most sensitive information we hold. Before the app builds a training program for you, or before 1:1 coaching starts, you complete a readiness questionnaire and sign a waiver. Depending on the path, that includes:

• your full name as your signature, the date, your date of birth, and phone number if you give it
• an emergency contact
• diagnosed medical conditions, current pain or injury and where, whether a medical professional told you to avoid exercise, medication that affects exercise, and surgery in the last two years
• movements to avoid and your own injury notes
• your training experience, equipment, goal, days a week, and working maxes if you give them

We use it for two reasons only: your safety (and a record of what you told us and signed), and your program (a movement you flag is left out of what the app builds for you).

We are not a healthcare provider, so this is not “protected health information” under HIPAA. We tell you that so you know which rules do apply: consumer protection law, state privacy law, and Washington’s My Health My Data Act.

Your training

• Workouts, exercises, sets, reps, weights, times and distances; runs, rides and sports.
• Exercises you add yourself that are not in our library.
• Your program and its history, records and estimated maxes, streaks, XP, levels and awards.
• Bodyweight entries, if you log them.
• Progress photos, which only you can see (and a coach, only the ones you send in a check-in).
• A workout in progress is backed up to your account a few seconds after each change, so you can pick it up on another phone. The backup is deleted when you finish.
• A place name you type on a workout (“Castle Rock Gym”), if you add one.

Location, when you record an outdoor workout

• When you record a run, walk, ride or other outdoor workout in the iPhone app, it uses your phone’s precise location (GPS) to draw your route and measure the distance. It asks your permission first. It uses location only while a workout is recording, including with the screen off, and never asks for “Always” access. It does not track you at any other time.
• The route is saved with the workout: points along the way with their times and accuracy, and the distance. Saving a route needs your health-data consent, because we treat it as health data.
• To suggest a place name, the app compares where the workout started with your own earlier workouts. Nothing is looked up anywhere else.
• Your routes are private. You can share a route with your followers; a shared route never shows its first and last 200 meters, so it does not give away where you live.
• We do not use your location for anything else: no advertising, no geofences, never sold or shared.

Apple Health and Apple Watch

Apple Health, if you connect it. The app reads your workouts, heart rate, distance, active calories and workout routes, so it can offer to log a workout your watch recorded and show which ones you have already logged. You choose what to allow, and can change it any time in the Health app.

• Only what you log is saved to your account: the workout’s type, time, duration, distance, calories, average heart rate and route, plus Apple Health’s id for it, so it is never logged twice. This needs your health-data consent.
• To show which watch workouts you have already logged, the app sends each one’s id, type and times to our server to compare. They are not saved unless you log the workout.
• We never use Apple Health data for advertising or marketing, never sell it, and never share it with anyone you have not chosen: your followers if you post the workout, and your coach.
• Garmin, Whoop and other devices reach us the same way, only through Apple Health.

The Clarity Apple Watch app records your heart rate, calories, distance and, outdoors, your route, and saves the workout to Apple Health on your own devices. While a workout runs, the watch and your iPhone talk to each other directly (Apple’s workout mirroring); that does not pass through our servers. Nothing from the watch reaches us unless you log the workout.

On your phone only

These stay on your phone and never reach us:

• Home and lock screen widgets show this week’s workouts, your next session and, on Clarity Pro, your strength, bodyweight and volume trends. Anyone who can see your phone’s screen can see them; remove a widget to hide it.
• The Live Activity shows your workout clock and rest timer on your lock screen while you train.
• Save to Photos and Share happen only when you tap them, and go where you choose.

What you share with other people

• Posts, photos, videos and clips you post, captions, comments, likes (“hearts”), and saved workouts.
• Follows and friends, and requests to follow a private account.
• Messages: direct messages and group or team chats, with any photos or videos in them.
• Training together: live co-workouts, planned sessions and invites, team sessions and RSVPs.
• Accomplishments you add to your trophy case, and the results link if you give one.
• Reports you make about content or people, and the people you block or content you hide.

Coaching and teams

• If you are coached: your check-in answers and the photos you attach to them, homework and whether you did it, the program your coach builds for you, and your messages with your coach.
• If you are on a team: your membership, team chat, session RSVPs and the readiness you share.
• If you are a coach: your coach profile, invite links, check-in questions, programs and templates you build, and homework you assign.

Payments

Payments are handled by Stripe. We store whether your subscription is active, which plan, your Stripe customer and subscription IDs, and when your paid period ends. We never see your card number.

Bringing history from other apps

When you import from Strong, Hevy, Fitbod, FitNotes or Strava, the file is read on your own phone or computer. Only the workouts it contains are sent to us; the file itself is not uploaded. The website’s “Bring your history” demo sends nothing at all.

Notifications

If you turn on notifications, your browser or phone gives us an address to send them to, one per device. Turning them off, or deleting your account, removes it.

Technical information

Our host processes standard request information (IP address, browser type, the page requested) to serve the app and keep it secure. Sign-in uses cookies from Clerk. The app also keeps a few things in your browser’s own storage, such as a workout in progress and which tours you have seen.

• Sign in with Google or Apple, if you choose it: Google or Apple confirms who you are and shares your name and email with us through Clerk.
• Maps in the app are loaded from OpenFreeMap, and exercise reference photos from GitHub (the free-exercise-db project). Like any website your phone loads, they see your device’s IP address and which map area or photo was asked for. They never get your route or your account.
• Error reports. When something goes wrong, the app sends a short report to our host’s logs: your account id, the screen, the error and your device type. We use it only to fix the problem.

The website

The marketing website (not the app) uses Google Analytics to count visits to pages. It sets cookies and a pseudonymous browser ID. It is never loaded inside the app, so it never sees your training, health answers or messages. If you join our email list, your email and the reason you joined go to Kit (formerly ConvertKit). The booking page shows a Calendly calendar; what you enter there goes to Calendly.

We do not use advertising pixels, retargeting or cross-site tracking anywhere.

Other members

• Your username, display name, photo and bio are visible to signed-in members.
• Your workouts and posts are seen by your followers, unless you choose otherwise. You can post a workout as the full workout, a card without the lifts, or Just me. Just me means hidden from everyone, including someone who has the link.
• A posted run or sport can show its time, distance, calories and average heart rate. Its map appears only if you share the route, and never its first and last 200 meters.
• A private account approves each follower.
• Open Gym shows your workouts and posts to athletes who do not follow you. It is off until you turn it on.
• The weekly league shows your username and XP to the others in your group. You can leave it in Settings.
• Messages are seen by the people in that conversation. Read receipts can be turned off.
• Your health questionnaire, waiver, payments, email address, progress photos and unshared routes are never shown to other members.

Your coach

While you are coached: your training, check-ins and the photos you send in them, homework, and your messages with them. Joining a team links you to its coach for the team’s sessions and readiness. When the coaching or team membership ends, the coach’s access ends; messages already sent stay in the conversation, as they would in any chat.

Coaches on Clarity for Coaches are independent: they run their own coaching, and they agree not to use or take your information outside the app.

Us

A small number of people at Clarity Performance can see account and training information to give support, fix problems and keep people safe. We do not read your messages, with one exception: a message someone reports to us, which we review to act on the report.